We’re here to help.

Check out our FAQ below, or reach out to us with your questions.

Contact

If you have any questions, don't hesitate to contact us, we are happy to help. We are available 7 days a week to answer all the questions you may have.

Contact: hello@dailywatch.co

We always aim to answer every question within 24-48 hours. For faster response message us in our live chat.

Products

We always use genuine leather for all of our products.

Our products are made in Europe, South Korea and China. Depending on the different product lines.

In the first part of the checkout you will be able to insert your voucher code. The voucher value will be deducted from the the purchase amount.

Shipping

We deliver worldwide. We ship with Fedex Express.

All information about the shipping times can be found on the following page: https://dailywatch.co/pages/delivery-information

We offer free standard shipping. We also offer a option for express delivery. You can find this in the shipping section in the checkout.

You'll receive a confirmation email once your order is placed.

You will receive an SMS & Email from Fedex containing your tracking information once your order has been shipped from our warehouse. 

Returns and exchanges

Return period

We offer a free 45 day return period. These 45 days start when the package is received. Please note that the return shipment must be sent back to us within these 45 days.

Return conditions

The product must remain in unused, original condition, and in its original packaging. We offer free returns on all our products.

We offer free returns for 45 days.

Just send us an email within 45 days from when you receive your order. Indicating that you want to return or exchange one or more products. Then we will send you the return instructions right away.

Our email is hello@dailywatch.co

After your return shipment is received by our warehouse, we will process your exchange within a few days. You will receive a confirmation email with a tracking code once your new order is fulfilled.

Please reach back to us as soon as you recognize something’s wrong with your product. Contact hello@dailywatch.co or our live chat

We do our best to process returns as quickly as possible. After receiving your return in our warehouse we process it within a few days.

On the track and trace that you receive with your return shipment, you can see when the package has arrived at our warehouse.

After the refund has been made, you will receive a message about it. Please note that it can take up to 3 days before the refund is visible on your bank account.

All our products have a 2 Years Warranty period.

About

Our offices are located in Denmark.

DailyWatch ApS
Bjergbygade 42
4200 Slagelse
Denmark

Company registration number: DK37101915

You can find our Terms and Conditions in the footer of the website.